Last updated: 23 June 2026
Please read this Privacy Policy carefully. This Privacy Policy forms an integral part of the agreement between you (the “User”) and COLORCITY LIMITED (the “Company”, “we”, “us” or “our”). It applies to all of our applications, channels, and websites across all platforms and devices (collectively, the “Service”), including our mobile apps, smart-TV and streaming apps, and web properties.
This Privacy Policy describes the Company’s privacy practices with regard to your Personal Data. Personal Data means any information that identifies you as an individual, or that relates to your activity when it is directly linked to information that identifies you. By using the Service, you accept this Privacy Policy and consent to the collection, storage, use, and disclosure of information as described here and as permitted by applicable law. You may request removal of any Personal Data we hold about you, to the extent we are able to identify it, by contacting us using the details at the end of this Policy.
Personal Information
We do not collect Personal Information such as name, phone number, address, precise location, or a child’s name from users of the Service.
If we do receive any personal information – for example, an email address or phone number provided when you contact us for support – it is treated as strictly confidential, is never sold, and is not shared with third parties except as needed to respond to your request. Such information is retained only to resolve your support request and for reference should you contact us again.
Non-Personal Information and Analytics
We use analytics services (for example, Google Analytics for Firebase) to obtain aggregated, non-personal information about how the Service is used. This may include device type, operating-system version, crash reports, and general usage patterns. We use this information to maintain and improve the Service. These analytics providers process data under their own privacy policies; Google’s is available at https://policies.google.com/privacy.
Advertising
The Service may display advertising. Where it does, advertising is provided by third-party advertising partners, advertising networks, and advertisers (together, “Ad Partners”). We seek to work with Ad Partners that represent their advertising as suitable for general and family audiences. Where advertising is delivered on a contextual basis, ads are selected to match the content being viewed rather than built from a profile of an individual user. We do not authorize our Ad Partners to use the Service to build advertising profiles of users or to serve interest-based (behavioral) advertising to children. We do not, however, control and cannot guarantee the practices of any individual Ad Partner, and the practices described here may not apply to every Ad Partner.
Please be aware that advertising and other online content are delivered to your device over the internet. As part of any standard internet connection, your device automatically transmits certain technical information – such as IP address, device type, operating system, approximate (network-derived) region, and similar technical data – to the servers that deliver that content. Because of how internet-connected applications and advertising inherently work, this technical information may be received or processed by our Ad Partners or their own service providers. This occurs independently of, and is separate from, any collection of information by us, and we do not receive this information from our Ad Partners.
We do not control, and are not responsible for, the data-collection, storage, retention, or processing practices of our Ad Partners or any other third party. The practices of those third parties are governed by their own privacy policies and terms, and we encourage you to review them. While we select Ad Partners that represent themselves as compliant with applicable laws relating to children’s privacy, we do not warrant or guarantee the conduct, security, or compliance of any third party, and we expressly disclaim liability for their acts and omissions to the maximum extent permitted by law (see “Third-Party Services and Limitation of Liability” below).
Internet Permissions
Our apps generally require internet access in order to deliver content, enable certain features, serve advertising, and collect the aggregated usage information described above.
Age Limitations and Children’s Privacy
The Service is intended to be enjoyed by children only with the involvement, supervision, and approval of a parent or legal guardian.
We do not knowingly collect, use, or share the Personal Data of children, and we do not knowingly contact or do business with children in a manner requiring their personal information. We design the Service so that it does not require children to provide personal information to us.
If you are a parent or guardian and believe a child has provided us with personal information, or has attempted to contact or transact with us, please email hello@colorcity.net so that we can address the situation and delete any such information as appropriate.
Parental Rights
Because the Service is designed not to collect personal information from children, in the ordinary course we hold no information that is linked or attributable to any individual child, and we are not able to associate any information we do receive (such as an email address sent to support) with a specific child, parent, or other individual.
To the extent we nonetheless hold any information that you, as a parent or legal guardian, identify to us as relating to your child, you may: (a) ask us what, if any, such information we hold; (b) request that we delete it; and (c) ask us not to make any further use of it. To exercise these rights, contact us at hello@colorcity.net and provide enough detail (for example, the email address used) for us to locate the information. We may ask you to verify your identity before acting on a request, in order to protect against unauthorized access.
In-App Purchases
Our apps may offer in-app purchases or subscriptions. These transactions are processed by the relevant app store or platform provider under their own terms and privacy policies; we do not receive or store your payment-card details.
Social Media
Our apps do not integrate with third-party social-media accounts. We may provide links to our own official channels for support and product information.
Cookies and Similar Technologies
So that the Service functions properly and can be measured and improved, we and third parties acting with our permission may use cookies, web beacons, SDKs, or similar technologies. By using the Service, you consent to the use of these technologies as described here. They may be used to:
- operate and improve the Service based on aggregate factors such as how many users visit, which features are used, and whether visitors are new or returning;
- remember actions taken during a session so you are not asked to repeat them, and provide features such as resuming where you left off;
- measure and analyze activity on the Service. We, or a provider of such measurement and analytics services, may provide non-personally-identifiable data to third parties.
You can block, clear, or delete cookies and reset device advertising identifiers by following the instructions for your browser, device, or platform.
Your Rights in the European Economic Area, United Kingdom, and Switzerland
Where we offer the Service to, or process the data of, individuals located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, we do so in accordance with the EU General Data Protection Regulation (“GDPR”) and equivalent UK and Swiss law, which apply to us on the basis that the Service is made available to users in those regions.
Legal basis. Where applicable law requires a legal basis to process information, we rely principally on our legitimate interests in operating, securing, measuring, and improving the Service, provided these are not overridden by your rights, and on compliance with our legal obligations.
Your rights. As explained above, the Service is designed not to collect personal information identifying you, and any technical information involved in delivering the Service (such as an IP address) is not held by us in a form from which we can identify you as an individual. As a result, in most cases we hold no information that we are able to associate with a specific person. Subject to applicable law, and to the extent we do hold information that can be associated with you, you may request to access, correct, or erase it, restrict or object to its processing, or receive it in a portable format. To make a request, contact us at hello@colorcity.net and provide enough detail for us to identify any relevant information. You also have the right to lodge a complaint with your local data-protection supervisory authority.
EU/UK representative. Where we are required to designate a representative under Article 27 GDPR or its UK equivalent, the representative’s contact details will be made available on request at hello@colorcity.net.
International transfers. Any information we process may be handled on servers located outside your country of residence, where data-protection laws may differ from your own. Where required, we apply appropriate safeguards for such transfers.
Data Security
We apply reasonable technical and organizational measures designed to protect information against accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee the absolute security of any information transmitted to or stored by us or by any third party. Any transmission of information is at your own risk.
Data Retention
We retain information only for as long as necessary for the purposes described in this Policy – for example, support correspondence is kept for as long as needed to resolve your request and for reasonable future reference – or for as long as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregated, non-personal, and anonymized information may be retained indefinitely.
Third-Party Services and Limitation of Liability
The Service relies on, links to, or displays content from third parties, including Ad Partners, analytics providers, app stores, content-delivery networks, and platform operators. These third parties operate independently and under their own privacy policies and terms, which we do not control.
To the maximum extent permitted by applicable law: (a) the Service and any third-party content within it are provided “as is” and “as available”, without warranties of any kind; (b) we make no representation or warranty regarding the conduct, data practices, security, or legal compliance of any third party; and (c) we shall not be liable for any loss, damage, or claim arising out of or relating to the acts, omissions, data-collection practices, retention, disclosure, security incidents, or breaches of any third party, including any unauthorized access to or use of information by an Ad Partner, advertiser, network, or other service provider. Your use of, and any disclosure of information to, such third parties is at your own risk and subject to their terms.
California Privacy Rights – For Residents of California
The California Consumer Privacy Act (“CCPA”) gives California residents specific rights, including the right to know, to delete, and to opt out of certain data activities. In the past 12 months, COLORCITY LIMITED, or its service providers, may have collected the following categories of personal information as defined by the CCPA:
- IP address and device type;
- Name or email address, only if you contacted us with an inquiry.
We do not sell, rent, release, disclose, disseminate, make available, or transfer your personal information to any business or third party for monetary or other valuable consideration, and we have not done so in the preceding 12 months.
If you are a California resident, you may, up to twice every 12 months:
- request a copy of the personal information we have collected about you in the prior 12 months;
- request details about the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties with which we share it;
- request deletion of the personal information we have collected about you, subject to certain exemptions;
- opt out of any sale of your personal information.
To submit a request, email us at support@colorcity.net. We will respond within 30 days. Because we do not collect information that identifies you as an individual, in many cases we may hold no personal information that we are able to associate with you; where that is the case, we will confirm this in our response. Your rights are subject to certain exceptions under the CCPA. The CCPA prohibits discrimination against consumers who exercise their rights.
Governing Law
This Privacy Policy, and any dispute or claim arising out of or in connection with it or its subject matter, is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong shall have jurisdiction, without prejudice to any mandatory consumer or data-protection rights you may have under the laws of your country of residence.
Amendments to this Privacy Policy
We may amend this Privacy Policy at any time. Any changes will be posted on this page and become effective when posted. Where appropriate, we will notify you or seek your consent. Please check back periodically for updates.
Contact
For any questions about this Privacy Policy or your Personal Data (including correction, removal, or use), contact us at: hello@colorcity.net
COLORCITY LIMITED | hello[@]colorcity.net | +40 726 206 771